Yes, we partner with Affirm to provide 3, 6, or 12 month financing options on items listed on the website.
WHEN WILL MY ORDER SHIP?
Every item in our shop has current production times listed within the description. These dates are an accurate time frame for when to expect your order to be shipped by based on the day you purchase. The shipping speed depends on the option you select during checkout. If you require your item to be delivered by a specific day, we recommend letting us know in the order notes or reach out to us via email at firstname.lastname@example.org
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?
A shipping email confirmation will be sent when your order has shipped. This confirmation will include the tracking number for your package. Please allow up to 48 hours for the tracking information to be updated in the tracking link provided.
I LIVE IN THE SEATTLE AREA; CAN I PICK UP MY ORDER WHEN IT'S FINISHED?
Yes! You can choose in-store pickup at checkout. You'll be asked to choose a pick-up time when your order is complete.
CAN I MODIFY MY ORDER?
Please contact us immediately to see if we can change your order.
We are opening a store in the Seattle neighborhood of Madrona very soon!
HOW DO I FIND OUT MY RING SIZE?
For the most accurate size, visit our studio. If you're unable to visit we sell the second closest thing: the same ring sizers we use in-house.
DO YOU OFFER RESIZING?
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WHAT IF I DON'T SEE MY RING SIZE LISTED?
Please don't hesitate to reach out if you don't see your ring size available. We can certainly accommodate most sizes as a custom order.
DO YOU OFFER APPRAISALS?
Appraisals are available for $150. They are conducted by Seattle's top independent jewelry appraiser. Let us know if you would like your ring appraised and we can do this for you on your behalf and will send an invoice.