How does it work?
- If your diamond is determined to be a good fit, our Staff Gemologist will conduct an In-House Assessment. This step ensures it will be safe to proceed with your stone, it is not a guarantee we will be able to use your diamond. It is common for heirloom diamond clarity characteristics to include, but not be limited to, chips, nicks, and abrasions. Please note, some heirloom settings do not permit the identification of certain clarity characteristics until after unsetting the stone.
- All of your stone's clarity characteristics will be disclosed. If the diamond passes the assessment, the next step is to confirm details of the setting and sign the Heirloom Rework Liability contract. We take every measure to ensure it's safety along the way.
- Once approved, you will pay the full balance for the rework and any applicable fees.We will proceed with unsetting your stone (if necessary), sending you CAD designs for approval and casting and setting the new ring!
- After 6-8 weeks, the ring is completed and ready to enjoy! You may choose to add-on an appraisal if you wish. (Note that all unused metal and small accent diamonds will be returned to you.)
Ready to get started?
Email us at hello@valeriemadison.com or