All of our jewelry is made to order to ensure that you're getting a piece that was made specifically for you. Please consider this when placing your order and please allow for the production time frames indicated on the individual item descriptions.
All packages are shipped insured and tracking numbers will be emailed for your convenience. Invoices are emailed but are not included in the box in case your order is a gift. Orders over $250 require a signature for delivery unless explicitly requested at the time of order.
Shipping is carried out by a third party and thus we cannot guarantee specific delivery dates due to the possibility of unforeseen events that affect parcel carriers. For our U.S. customers, FedEx 2-day is the recommended shipping method if you have a deadline to meet.
Please ensure your mailing address is correct at checkout. We are unable to reroute shipments so if an order is returned due to an invalid address it will be processed as a return. Additionally, once an order has been successfully delivered to the confirmed shipping address, we cannot be held responsible for lost or stolen packages. We ask that you please contact the shipping provider listed in your shipping confirmation email for any questions related to delivery.
|Order Value||Shipping Method||Shipping Cost||Estimated Delivery Time|
|Any value||FedEx 2-Day*||FREE!||
2 business days
|Any value||FedEx Overnight||$75.00||1 business day|
Please note, delivery times do not include production times.
All international orders are FINAL SALE and ineligible for a refund/exchange. For international orders, we have found FedEx International Economy® to be the most efficient and dependable shipping option with faster Customs clearance. If your country is not listed on our Checkout page, you may use the FedEx website to get a general estimate of the cost to ship to your country (please use 98122 as the 'from' zip code and 'FedEx small box' as the package size) or please contact us for help generating a detailed quote. Generally, rates average from $80-$150 for common international destinations and the shipping speed is 2-6 business days from door to door (very quick!).
International customers, please note:
Import duties, taxes, and charges are not included in the item price or FedEx shipping charges. These charges are the customer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing or consult with an online duty calculator to get an approximate estimate. These charges are normally collected by the delivering freight or shipping company or when you pick the item up, please do not confuse these for additional shipping charges.