All of our jewelry is made to order to ensure that you're getting a piece that was made specifically for you. Please consider this when placing your order and please allow for the production time frames indicated on the individual item descriptions.
In-store pickup is available for all items. Select 'local pickup' at checkout and we will contact you to schedule your pickup from our Madrona, Seattle location.
All packages are shipped fully insured via FedEx.
Please ensure your mailing address is correct at checkout. We are unable to reroute shipments so if an order is returned due to an invalid address it will be processed as a return or subject to additional shipping fees for return processing and a second outgoing label. We ask that you please contact FedEx directly for any questions related to delivery.
A few more notes:
|Order Value||Shipping Method||Shipping Cost||Estimated Delivery Time|
|Under $250||FedEx 2-Day*||$14.50||2 business days|
|Over $250||FedEx 2-Day*||Free||2 business days|
|Under $5,000||FedEx Overnight||$75.00||1 business day|
|Over $5,000||FedEx Overnight||Free||1 business day|
FedEx Overnight*Delivery times do not include production times.*
All international orders are FINAL SALE and ineligible for a refund/exchange. For international orders, we have found FedEx International Priority® to be the most efficient and dependable shipping option with faster Customs clearance.
Generally, rates average from $80-$160 for common international destinations and the shipping speed is 2-6 business days (not accounting for customs clearance and customs-related delays).
We ship regularly to the following countries below. If you don’t see your country please contact us with your desired complete shipping address, we might be able to help.
Australia, Austria, Canada, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Turkey, Ukraine, Malaysia (Kuala Lumpur), Hungary, Iceland, Bermuda, Costa Rica, Japan, Singapore, United Kingdom, United States (Puerto Rico).
International customers, please note:
Import duties, taxes, and charges are not included in the item price or FedEx shipping charges. These charges are the customer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing or consult with an online duty calculator to get an approximate estimate. These charges are normally collected by the delivering freight or shipping company or when you pick the item up, please do not confuse these for additional shipping charges. Returned packages from FedEx due to failed delivery will be subject to additional shipping fees for return processing, a second outgoing label and customs fees.