When you place an order, you agree to the following policies:
- Returns will incur a 10% restocking fee. This fee will also apply if the order is canceled after 72 hours from placing your order.
- Must be returned to the studio unworn and within 14 days of delivery.
- There is no fee for exchanges
- Items ineligible for returns/exchanges include custom designed jewelry and personalized jewelry.
- Items that have been resized, damaged or otherwise altered after delivery will not be accepted for return.
- Please contact us to confirm your order is eligible for return and to initiate the return process. Customer is responsible for shipping charges. Only after discussing your return with us, please ship your item(s) in the original packaging to:
1419 S Jackson Street Studio 101
Seattle, WA 98144
- We reserve the right to refuse any merchandise that does not meet our return policy guidelines.
- A refund will be issued when the item is received in it's original, unworn condition.
Please read our jewelry warranty information here.
ALL CUSTOM ORDERs AND SALE ITEMS ARE FINAL SALE, no returns or exchanges are available on these items. Additionally, international orders and items purchased with store credit are FINAL SALE and ineligible for a refund/exchange.
Gift Card and E-Gift Card are non-refundable and cannot be redeemed for cash. Lost or stolen Gift Cards are not replaceable.